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Hotel · Santiago · Santiago Metropolitan

Mercure Santiago Centro

A comfortable 4-star base in Santiago's civic district, within a short walk of La Moneda Palace and Vicuña Mackenna Square.

  • 5-minute walk to Vicuña Mackenna Square
  • 900 metres from Centro Cultural Palacio de La Moneda
  • Seasonal outdoor pool and fitness centre
8.1 Great 3063 reviews Booking.com 8.1 · 3063 reviews

About

Mercure Santiago Centro

Mercure Santiago Centro puts you in the heart of the Chilean capital, 900 metres from the Centro Cultural Palacio de La Moneda and a 5-minute walk from Vicuña Mackenna Square. The 4-star property combines modern comfort with practical touches like a 24-hour reception, security service, and safety deposit boxes.

Rooms are fitted with air conditioning, heating, and flat-screen TVs, with options ranging from compact Standard Doubles to Junior Suites with sofa beds. On-site, you'll find a restaurant, snack bar, seasonal outdoor pool, fitness centre, and a business centre — plus services like laundry, dry cleaning, and a paid airport shuttle.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Central position near cultural landmarks — A 5-minute walk from Vicuña Mackenna Square and 900 metres from the Centro Cultural Palacio de La Moneda, so key sites are within easy reach.
  • Reliable service with 24-hour reception — Round-the-clock desk, security, and luggage storage add convenience, and staff earn consistent praise for their helpfulness.
  • Fitness centre and seasonal outdoor pool — On-site recreation includes a gym, seasonal pool with lounge chairs and sun terrace, plus a bar and restaurant for unwinding.

Worth weighing

3 to weigh
  • Comfort and facilities ratings trail other categories — Guests rate comfort at 7.2 and facilities at 7.1, below the overall 8.1 — suggesting the property may feel a bit dated or less polished in these areas.
  • Rooms can be compact — One review describes the rooms as 'new-fashioned and compact,' which may be a consideration if you prefer more spacious accommodation.
  • Parking may require payment — While parking is available, the listing notes it as a paid amenity — budget extra if you're driving.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Junior Suite One Queen Bed Sofa Bed

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Superior King Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Superior Room 2 Double Beds

  • 2 Double beds
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Classic Twin Room

  • 2 Double beds
  • Shower
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Essentials

  • Wi-Fi
  • Air conditioning
  • Heating
  • No smoking on site
  • Key card access
  • Safe deposit box

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • In-room breakfast
  • Packed lunches
  • Coffee shop
  • Children's menu

Recreation

  • Seasonal outdoor pool
  • Fitness centre
  • Sun terrace
  • Leisure/ TV room
  • Beach umbrellas
  • Sun loungers

Services

  • 24-hour reception
  • 24-hour security
  • VIP check-in/ -out
  • Luggage storage
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/ Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Paid airport shuttle

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/ Photocopying

Accessibility

  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Toilet for disabled

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.1
Great 3063 reviews

Guest-rated 8.1/10 from 3,063 reviews

Booking.com · 8.1 · 3063 reviews
8.1Verified guest

“Great hotel with round-the-clock reception, a gym, bar, and seasonal outdoor pool. Staff were helpful with directions on my first visit and friendly overall. I'll be back for Christmas!”

8.1Verified guest

“Rooms felt modern and compact, with Wi-Fi and a nice view. Breakfast was good — exactly what we needed.”

8.1Verified guest

“Excellent service and attention to detail. Rooms were spotless with a king bed, sensible furnishings, and smoke detectors for safety.”

8.1Verified guest

“Great location, spotlessly clean, and quiet.”

8.1Verified guest

“Thoroughly enjoyable stay during a vacation. The entire place was clean with stunning views; perfect and striking location to explore Santiago after a ski trip, ideal for seeing the main sights.”

04 — Location

Getting around Santiago

The property sits in Santiago.

Culture & Landmarks: Centro Cultural Palacio de La Moneda is just 900 metres away, making it easy to dive into local culture and history.

Nearby Square: Vicuña Mackenna Square is a 5-minute walk, a handy reference point for getting your bearings in the city centre.

Av Libertador General Bernard, Santiago, Santiago Metropolitan, 8320000, Chile

Open in Google Maps

05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
142 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is by 12:00.

Is parking available at the hotel?

Yes, parking is available on site, though it is listed as a paid amenity.

Are pets allowed?

Yes, pets are allowed, and the hotel provides pet amenities.

Does the hotel have an airport shuttle?

Yes, a paid airport shuttle is available.

Is there a pool?

The hotel has a seasonal outdoor pool, along with beach umbrellas, sun loungers, and a pool with a view.

The bottom line

Mercure Santiago Centro is a dependable, well-located choice for exploring Santiago, offering solid service and a good set of amenities at a reasonable price.

8.1Based on guest ratings and provided details.

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